Opt for a monthly Retainer contract that offers IT technical support and management, providing a cost-effective solution compared to hiring a full-time technician.
For businesses with fewer than 50 employees, hiring a full-time IT professional may not be feasible. In such cases, companies often depend on tech-savvy staff members to handle their network setup, which can result in treating the network more like a home system rather than a professional one. This approach can lead to oversights and leaves your company without the prompt support, expertise, and guidance it truly needs. Partnering with us offers a cost-effective alternative to employing full-time IT staff. We provide guaranteed support hours and the assurance that you have access to an expert IT team whenever required.
Receive a minimum of 5 hours of dedicated IT support each month at a special rate of £70 per hour, well below our standard break-fix rate of £85 per hour. Should you require more support, additional hours can be acquired at the same favourable rate. This arrangement is billed in advance on the first of each month for a minimum term of 3 months.
For an additional £5 per device per month, benefit from our comprehensive endpoint protection service. This package includes patch management, robust malware & antivirus protection, and a combination of human expertise and advanced software security, to keep your devices secure from threats.
Labour for Computer Repairs: Swift diagnosis and resolution of hardware and software issues. Expert Advice and Consultancy: Tailored guidance to enhance your IT strategy and infrastructure. Computer Setup: Quick and efficient setup of new devices to get your team up and running. Technical Support: Solve technical challenges with ease, ensuring minimal downtime and maximum uptime. Data Backup advice and implementation: We can implement data backup solutions ( charged extra for storage space ) and manage this for you. Office 365 Management: We can look after your office 365 environment for you saving you the hassle.
This ensures your business remains productive and efficient. We quickly diagnose and resolve issues across various operating systems, minimizing downtime and maximizing performance. Whether it's a system crash, software conflict, or update failure, we provide prompt and effective solutions to keep your workstations running smoothly.
Ensuring seamless operation of essential tools like Microsoft Office Suite and Google Workspace. We are on hand to assist with troubleshooting, configuration, and user education, helping you resolve any issues swiftly. Whether it's a document formatting problem, spreadsheet error, or collaboration hiccup, we provide the support you need to keep your productivity tools running smoothly and your team working effectively.
We provide expert assistance in troubleshooting and resolving issues related to Wi-Fi, VPN, and overall network performance. Whether it’s a connectivity drop, slow speeds, or configuration challenges, our team is equipped to quickly identify and fix network issues.
We assist with setting up and maintaining your email systems, ensuring seamless integration across devices and platforms. Whether you're facing issues with account setup, email delivery, or synchronization, we provide quick and effective solutions to keep your inbox organized and functioning optimally.
We are ready to diagnose and resolve issues with printers, scanners, and other peripherals, tackling everything from connectivity problems and paper jams to driver issues. With our support, your office equipment will be up and running promptly, minimizing disruptions and keeping your business productive.
From antivirus and firewalls to anti-malware and web filtering, we protect your business from potential threats in a proactive manner.
We diagnose hardware issues swiftly and offer reliable repair solutions to extend the life of your devices. When repairs are not feasible, we facilitate efficient replacements to ensure your systems are up-to-date and fully operational. Trust us to maintain your hardware integrity, allowing your business to run smoothly and efficiently.
Experience the ease of our computer setup service, specially designed for new staff members. We ensure each workstation is properly equipped and configured, providing everything needed for a smooth onboarding process. Let us handle the technical setup so your new team member can start their role efficiently and effectively.
Need advice on your IT network? Whether you're expanding and require extended Wi-Fi coverage, need upgraded laptops, or are looking for a system to streamline appointment booking, we've got you covered. Our IT support and consultancy services are designed to help you achieve your business goals efficiently and effectively.
Our service goes beyond remote assistance; we also offer on-site visits whenever needed to swiftly resolve your computer and network issues. Being there in person often provides the quickest and most effective solutions to technical problems.
We can help you set up automatic backups, ensuring you won't have to worry about accidental data deletion or unexpected crises.
When you partner with us, you receive priority support, distinguishing you from break/fix, pay-as-you-go clients where service is provided on a best-effort basis. With a dedicated Service Level Agreement, you'll know exactly the response times to expect, ensuring your business remains a top priority. Additionally, we limit the number of contracts we take on to maintain efficiency and deliver exceptional service without becoming overwhelmed.
Judith Pearson 2024-09-19 Prompt and first class service from Matt who resolved my laptop issues in a timely manner. Matt is both knowledgeable and personable and a pleasure to deal with. I would highly recommend him. Alan Humphrey 2024-09-17 Honest and extremely efficient Mrlollogan 2024-09-11 I had great service from Matt he didn't charge me because he couldn't be 100% sure if it was my processor was the problem. He was very helpful point me in the right direction what to do next and he is very polite and friendly with my kids. thank you again Matt Lee Harrington 2024-08-06 Great service recieved today, quickly helped me with my IT issues with minimal fuss. Thanks again matt! john dude 2024-07-02 I employed Cranfield IT Solutions to fix my desktop computer about 2 weeks ago. There were several issues but Matt repaired all fast and efficiently. Matt is very capable, knowledgeable and diligent. Also helpful in responding at short notice. I would thoroughly recommend his services to anyone with computer/IT problems Sean 2024-04-02 Excellent IT security, always happy to help and gets everything done with high quality and minimum downtime, highly recommended! Becks Herrick 2024-02-03 Professional and expert service. Matt replaced an old laptop, he made sure the new laptop was working as it should and has all the necessary IT stuff, Great working with you Thanks chrisraynesf1 2024-01-19 Matt worked in my team supporting over 500 staff members in a large UK charity. Matt came in and immediately picked up the process and polices and began supporting staff straight away. Matt has an exceptional level of customer service and professionalism and has years of technical experience which were an asset to the organisation during his contract resolving hundreds of technical support issues. I received countless exceptional feedback from our CSAT surveys which is a credit to Matt. Thanks for your help and support. Rachel Stone 2023-11-16 Matt was really helpful and friendly. He did not go too fast when showing me what to do. he helped me set up my iphone, sort out my YouTube Channel and loads more. I highly recommend him and his services. Load more
Reliable computer and laptop repair service. Fixed Booking appointments.
Top-rated service with 35 - 5 Star reviews and increasing!
We come to you! No need to go to a shop.
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